You can check the status of your order here: https://tuckkeepets.com/apps/parcelpanel?nums=1234&preview=parcelpanel

Once your order has been placed, you are unfortunately unable to make changes to it.

Our shipping is currently throughout Singapore. We have stockists nationwide so rest assured your products will arrive in safe condition and on time.

It usually takes about 2-5 business days for your order to be shipped.

We take Cash on Delivery (COD), Cards (Debit & Credit) and other online payments.

You will be charged in SGD.

Currently, we do not have any installment plans.

Yes, we do. With our fast shipping, you will receive your order within 1-2 business days with an additional fee of $25.

You can track your package here: (https://tuckkeepets.com/apps/parcelpanel?nums=1234&preview=parcelpanel)

Yes, we do. If your item(s) are damaged or if you've received the wrong item in delivery you can return your order.

Yes, you can.

Yes, it is.

To return, the process takes about 3-5 business days.